Delivery Information

General

· AuraLivin, a brand by Balaji Home Decor Pvt. Ltd., ensures that your products are delivered in a safe and timely manner.

· By placing an order on our website, you agree to the terms mentioned in this Delivery Information policy.

· Orders are usually processed within 1-3 business days after confirmation.

· Delivery timelines vary depending on the delivery location and product availability.

· Estimated delivery time within India is 5-10 business days from dispatch.

· Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

· We may offer free shipping on certain promotional offers or minimum order values.

· We work with reputed courier and logistics partners to ensure reliable and timely deliveries.

· Tracking details will be shared via email/SMS once the order is dispatched.

· We are not liable for delays caused by unforeseen circumstances such as natural disasters, strikes, lockdowns, or courier delays.

· In such cases, we will make every effort to keep you informed about the status of your delivery.

· Currently, AuraLivin ships only within India. International delivery is not available at the moment.

· All products purchased from AuraLivin are made pursuant to a shipment contract.

· Risk of loss and title for the products pass to you upon delivery.

· Customers are responsible for providing accurate shipping details.

· If an incorrect address is provided and the package is returned, re-delivery charges may apply.

· Failed deliveries due to customer unavailability may also incur additional delivery charges.