Terms of service

Last Updated: 10 August 2025

General

· AuraLivin, a brand by Balaji Home Decor Pvt. Ltd., is committed to delivering your products safely and on time.

· This Shipping Policy explains the terms and conditions related to product shipping and delivery.

· Orders are processed within 1–3 business days after confirmation.

· You will receive an order confirmation email/SMS with your purchase details once the order is placed.

· Estimated delivery within India is 5–10 business days from dispatch.

· Delivery times may vary based on location, product availability, or unforeseen logistics issues.

· Shipping charges, if applicable, are displayed at checkout before order completion.

· We may offer free shipping during promotions or on orders above a certain value.

· We work with reputed courier and logistics partners to ensure safe and timely delivery.

· Once shipped, you will receive tracking details via email/SMS to monitor your order.

· All items purchased are made pursuant to a shipment contract.

· Risk of loss and title for products pass to the customer upon delivery.

· Customers must provide accurate shipping details when placing an order.

· If an incorrect address is provided and the product is returned, re-delivery charges may apply.

· Failed deliveries due to customer unavailability may also incur additional delivery charges.

· Currently, AuraLivin ships only within India.

· International shipping may be introduced in the future and will be updated in this policy.

· We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, lockdowns, or courier delays.

· In such cases, customers will be informed of the updated delivery status.

· For any queries regarding shipping, please contact:

· Email: support@auralivin.com