Terms & Condition

General

· AuraLivin is a premium home décor & furniture brand owned and operated by Balaji Home Decor Pvt. Ltd., registered under Indian law.

· By using this Site, you agree that you are at least 18 years of age or are accessing under the supervision of a parent or legal guardian.

· We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Products & Services

· All products displayed on the Site are subject to availability.

· We make every effort to display product colors, textures, and finishes accurately, but variations may occur due to screen settings or natural materials used.

· We reserve the right to discontinue or change products without prior notice.

Pricing & Payment

· All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

· We reserve the right to revise prices at any time without prior notice.

· Payments must be made through secure gateways provided on the Site. We do not store any card or payment information.

Shipping & Delivery

· Delivery timelines are indicative and may vary due to availability, location, or unforeseen circumstances.

· Shipping charges, if applicable, will be displayed at checkout.

· Risk of loss and title for products pass to you upon delivery.

Returns, Exchanges & Refunds

· Returns/exchanges are accepted only if the product is defective, damaged during transit, or does not match the order placed.

· Customers must notify us within 48 hours of delivery with proof (images/videos).

· Refunds will be processed within 7–10 business days to the original payment method after product inspection.

· Custom-made or personalized products are non-returnable and non-refundable.

Intellectual Property

· All content on this Site, including text, images, designs, logos, graphics, and product photographs, is the property of Balaji Home Decor Pvt. Ltd. and protected under copyright and trademark laws.

· Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

· We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

· Our liability, in any case, shall be limited to the value of the product purchased.

User Responsibilities

· You agree not to misuse the Site, attempt unauthorized access, or engage in activities that disrupt or harm the website’s functionality.

· Providing false, inaccurate, or misleading information while placing an order may result in order cancellation and legal action.

Privacy

· Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law & Jurisdiction

· These Terms & Conditions are governed by the laws of India.

· Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, India].

Contact Information

· For any queries, concerns, or complaints regarding these Terms & Conditions, please contact us: Support@Auralivin.com